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LuLu Privacy Policy

Effective date: November 13, 2026
App: LuLu, reading and writing support for children (early test version)
Contact: ninthpathequity@gmail.com

LuLu is an iPad app that helps children read and understand their schoolwork. It is currently in a small, invitation-only test. This policy explains, in plain language, what information LuLu handles and where it goes. LuLu is built around a simple idea: your child’s work stays on your iPad, and nothing is sent anywhere else unless you, the parent, turn that on.

The short version

  • Your child’s readings, scans, answers and Idea Pad pages are stored on your iPad, not on our servers.
  • A parent account (your email and a password) is needed to use LuLu. Children do not have accounts and are never asked for an email.
  • AI help and natural-sounding voices are off until a parent turns them on, and can be turned off again at any time in Parent Settings.
  • When those features are on, only the specific text or page needed for that feature is sent, through LuLu’s own service, to the AI or voice company.
  • The reader name you give LuLu is never sent anywhere.
  • No advertising. No selling of data. No tracking or analytics tools in the app.
  • You can delete your account, and everything our service holds about it, from inside the app.

What stays on your iPad

These are stored only on the iPad and are not uploaded or synced by LuLu:

  • Readings you add: scanned pages, imported PDFs, pictures and text files, and the words LuLu finds on them.
  • Your child’s typed or spoken answers, and the AI hints shown next to them.
  • Idea Pad pages.
  • Each reader’s first name or nickname (optional) and grade range.
  • The four-digit grown-up code that protects Parent Settings.
  • Reading preferences, such as the chosen voice and reading speed.

You can delete any of this in the app, or all of it by deleting the app.

What our service stores about your account

LuLu uses Supabase as its account and database provider. For each parent account it stores:

  • Your email address and your password. The password is stored in a scrambled (hashed) form; we cannot read it.
  • When your free trial started and, later, whether you have a subscription and which plan.
  • Your three on/off choices: AI Reading Support, Visual AI Page Organization, and Cloud Voices.
  • A daily count of how many times each AI or voice feature was used on your account, so we can prevent abuse and manage costs. These are numbers only.

Nothing your child reads or writes is stored there, and neither is any reader’s name.

To confirm your email address or reset your password, we send a six-digit code to your email using an email delivery service (Resend). That service receives your email address and the message containing the code.

So that your child does not have to sign in each time, the iPad keeps you signed in. Apple’s secure storage on the device may keep this sign-in even if the app is deleted and installed again; choosing “Sign out” in Parent Settings removes it.

Our website and its early list

If you join the early list on LuLu’s website, we store the email address you give us (with Supabase, the same provider that holds parent accounts) so we can tell you when LuLu is available. We use it for nothing else and do not share it. To be taken off the list, email ninthpathequity@gmail.com.

The website itself (www.meetlulu.app) is hosted by Vercel. Like any web host, it handles standard technical details, such as your device’s internet address, in order to deliver the pages and keep the site secure. The website does not use advertising or analytics tools and does not set tracking cookies.

What leaves your iPad, and only when you turn it on

Each of these is a separate switch in Parent Settings. During set-up you can choose “Full LuLu”, which turns all three on, or “Basic LuLu”, which leaves all three off. Our service checks your choices again before doing anything.

AI Reading Support (OpenAI, through LuLu’s service). When your child taps a word for help, LuLu sends that word and the sentence around it. When your child asks for a hint on an answer, LuLu sends the question, a short part of the passage, and your child’s answer. The reader’s grade range (for example, “middle school”) is included so the wording suits their age.

Visual AI Page Organization (OpenAI, through LuLu’s service). When a page is added, LuLu sends a small grey copy of the page, together with the text LuLu found on it, to help work out which lines belong together. Please note that a scanned page can itself show personal details, such as a name written at the top of a worksheet.

Cloud Voices (Inworld, through LuLu’s service). The text being read aloud is sent to create natural-sounding audio. When Cloud Voices are off, unavailable, or fail, LuLu uses the voice built into the iPad and nothing is sent.

With these requests we do not send the reader name you gave LuLu, your email address, or any other account detail to the AI or voice company.

About AI training. We do not use children’s reading content to train any models. Our AI and voice providers process content to deliver the feature you asked for, under their own terms and privacy practices. OpenAI’s API terms state that content sent through its API is not used to train its models by default. Inworld’s public terms state that it does not train generally available models on non-public customer materials, with limited exceptions described in its terms. How long these companies keep the content they process is set by their own policies.

Speaking answers (Apple)

When your child taps the microphone to speak an answer or to use “How do you spell?”, LuLu uses Apple’s speech recognition. Where the iPad supports it, LuLu asks for recognition to happen on the device only. On iPads that do not support this, Apple may process the audio on its servers. The audio is not sent to LuLu’s service or to the AI or voice companies. The microphone is used only while your child is actively using these features, and you control microphone and speech recognition permission in the iPad’s Settings.

Technical records we keep

To keep LuLu secure and working, our service records basic technical details about each request: which feature was called, whether it succeeded, an error code if it failed, how long it took, and the size of the request. These records are designed not to include page text, tapped words, questions, answers, AI replies, names or email addresses.

Children’s privacy

LuLu is made for children to use with their families, and it is designed to collect as little about children as possible:

  • Children do not create accounts and are never asked for an email address.
  • A reader’s name is optional, stays on the iPad, and is never sent.
  • Schoolwork is stored on the iPad.
  • Schoolwork content is sent to an AI or voice company only when a parent has turned that feature on, and only to provide it.
  • Parent Settings sits behind a grown-up code.

Creating the parent account and choosing these settings is how a parent gives permission. You can review or change your choices in Parent Settings at any time. If you believe we hold personal information about a child that we should not, contact us at ninthpathequity@gmail.com and we will delete it.

Keeping and deleting information

  • On your iPad: you can delete single readings and Idea Pad pages, everything for one reader, or all saved work, from inside the app. Deleting the app removes everything stored on the iPad.
  • Your account: in Parent Settings, “Delete my account” permanently removes your account, your trial or subscription record, your saved choices and your usage counts from our service. You can also email ninthpathequity@gmail.com and we will do it for you and confirm when it is done.
  • Technical records are kept only as long as needed for security and operations.

What we don’t do

  • No advertising.
  • No selling or renting of data.
  • No third-party analytics or crash-reporting tools built into the app. (Apple may give us its standard crash and diagnostic reports, which you control in your iPad’s sharing settings.)

Test version note

LuLu is in active development. Features, the way data is handled, and this policy may change as the app develops. The effective date above always reflects the current version, and we will tell testers directly about any meaningful change.

Questions, concerns, or deletion requests: ninthpathequity@gmail.com